SHIPPING AND RETURNS
Our regular shipping price is $10-18 (depends on country). It will be charged once regardless how many items there are in your order.
All orders will be shipped with tracked airmail.
Our order handling time is 1-3 working days if it is in stock one and 1-2 weeks if it is made-to-order – “backorder”.
It depends on your location. Estimated shipping time is:
- USA, GB, Japan and most EU destinations – 2 weeks.
- Canada and Australia – up to 6 weeks.
Shipping time can increase throughout holiday time, especially Christmas and New Year.
It depends on where you live:
- US – duties INCLUDES IN DELIVERY.
- CA and most countries citizens will not have to pay any duties
- EU citizens most probably will have to pay customs duty by themselves, please use site and paypal invoice to pay customs duties (FOR EU-PLEASE CONTACT WORKSHOP BEFORE BUYING IF YOU WANT TO PAY DUTIES BEFORE SENDING IT WILL TAKES 12% ORDER COST)
- for other countries we don’t have consistent information, please rely on your prior international online shopping experience
Yes, we do. Returns are accepted for whatever reason within 30 days since delivery, just contact us and we’ll guide you throughout return process. You can exchange your item within stated time as well.
If your order is not delivered within 1.5 months, we will either send you a replacement or refund you in full. The same applies to damaged items.
JEWELRY INFORMATION
Yes, it is. Our sterling silver alloy contains 92,5% silver and 7,5% brass. Both of this metals are hypoallergenic.
It’s a copper alloy with nickel and zinc, often called nickel silver or German silver.
Every piece of jewelry has its own lifespan. As a rule of thumb, solid metal jewelry will stand up to much more wear and tear. Also it can be restored to near original condition through cleaning and polishing with rather aggressive chemicals, unfortunately this isn’t an option for plated jewelry. So, if you plan to wear your piece of jewelry once a week or less often, it’s safe to assume its lifespan will be around 5 years or greater, but if you’re going to wear it daily, you should consider buying solid metal version.
It depends. Everybody’s skin is different. If you’ve had this effect in the past, most probably you’ll have it with our brass jewelry as well.
Please proceed to our size guide.
Yes, we would gladly realize your idea in metal. Just send us an email describing in details what you want. It would be much easier for us to work if you attach some photo or sketch. Expected price is $200-$400 in sterling sivler depending on the complexity of design.
Yes, we do work with 585 gold, most of our products can be cast in gold. Please send us an inquiry and we will calculate the price for you. As a rule of thumb, you can expect the price to be 7-8 fold compared to sterling silver for lighter items (sub 10 grams) and 10-15 fold for heavier items.
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CONTACT INFORMATION
Except FAQ we have following information pages:
Utterly magnificent
I like it! Excellent service!
Got this for my friends cosplay he loves it. This is my second purchase from here and they’re both excellent.
The product I received is exactly as I expected! I bought this alongside the inquisitorial pendant, but I must say that this chain goes well with all sorts of pendants! Highly recommend this item for a more gritty style.
The amulet is precisely what it was advertized of being. Its also as good quality as the pictures show. I am very happy with my purchase. The only thing that the pictures do not show is the small indentation towards the inside on the back of the amulet. I for one do not mind it at all, especialy since this means its also lighter on the neck and more confirtable to wear while not loosing anything in its looks and craft quality. I am also very happy with the stores services. We had issues with the delivery, UPS loosing the package. The store simply sent another package via postal service with no issues and I received it quite fast the second time. Conclusion, good quality product from a trust worthy store. The Sleeper awaken, and praise be Innos!